$0.00 AUD
Check out our frequently asked questions regarding our products, their quality and how to get in touch with our team!
Yes all our packaging is PFAS free to conform with Australian regulations.
Yes all our packaging is BPA free to conform with Australian regulations.
We have a wide range of packaging that will fit your needs. See the below chart to help you better understand what material works with what temperatures.
Yes all our meal trays are freezable up to -20 degrees Celsius. Some materials can go even lower than -20. See out temperature chart for more info.
It depends on the a few factors.
Tray material / Lidding film and Machine sealing type. Using the best packaging and strongest machine sealing method we have seen shelf life beyond 30days. As this number can vary, always speak to our team for more info before making and claims.
We do have MOQ like all food manufacturing business, BUT, our MOQs are very low meaning you can build something unique without having to take mountains of stock.
For Sydney we offer a same day service,
Major cites on East Coast : 1-2 days
South Australia : 2-3 days
Norther Territory : 5-6 days
Western Australia : 5-6 days
Of course you can! We encourage all new clients to get a samples box, its the best way to see and fell the range and get to know what your business might need.
Please fill out the form in our Contact section, otherwise feel free to email us at info@prepac.com.au or call 1300 459 540.
Of course you can! We have a purpose build showroom at our Sydney HQ. To se tup a demo, just give us a call! If you're in another state, we can arrange a video call to show the machines.
Yes indeed you can. Even know we have a huge selection, we know clients could have a tray that has been in their business for a while, so we can build the tooling to fit perfectly. All we would require is approx 20pcs for the tool production to ensure 100% accuracy.
Of course! We have machines off the shelf that are tooled for a PREPAC range, but we can custom make any machines with any tray type.
Yes! As part of the full solution we provide here at PREPAC, we have our technical team based in NSW with local techs in major cities all around Australia.
Yes they do. All PREPAC machines come with a 12 month warranty. These warranties are covered by our internal engineer team.
Yes you can. We work with a number of finance lenders each with some fantastic solutions to support your growth. Call our team for more info.
Depending on the machine type it will vary, most of the range will benefit from a 3 month or 6 month service.
We do, installation and training are quoted at the time of purchase. In some cases our machine are plug and play so the installation and training can be done over a video call.
If you’ve got a query that our FAQs didn’t quite answer, we’ll be happy to assist further!
Get in touch with our team today or leave your details and someone will contact you shortly.